😶Campaign stats are blank

Missing or blank stats are always due to one of the following issues:

This will stop Amazon from sending webhooks back to your platform, causing your stats to be blank.

  1. Duplicate your Amazon SES Connection and change the sending domain to match the new sending domain you want to use in your campaigns.

  2. Add the new Amazon SES Connection to a new Postal Route, and add the new Postal Route to your Customer Account.

  3. When you send your campaign using the new sending domain, switch the dropdown to the new Postal Route that has that sending domain configured in the new Amazon SES Connection you just created.

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