# Postal Routes Once you've created a method of delivering email such as SMTP Relay, API, or a Velocity MTA delivery policy, you'll need to add a postal route before it can be assigned to a frontend customer account and used by the email marketing frontend. {% hint style="info" %} Click Customers from the top navigation, select Postal Routes, and click Create \ Postal Route. {% endhint %}

Postal routes menu

Create postal route

{% hint style="info" %} **Name** Give your postal route a name. This name will be selectable in the frontend customer account on the email marketing platform whenever you send a message. {% endhint %}

Postal route name

{% hint style="info" %} **Select your Relay, API, or MTA Policy** New postal routes have "Drop All Mail" selected by default for safety. Choose the SMTP Relay, API, or Velocity MTA policy you want your email delivered through in the dropdown menu. {% endhint %}

Choose an email delivery method

{% hint style="warning" %} Remember to save your configuration before exiting. {% endhint %}

Save your settings

{% hint style="info" %} **Hit Publish** Changes to postal routes are unpublished by default for safety. Select **publish** from the Actions button on your newly created postal route to make it official. {% endhint %}

Newly created and modified postal routes are unpublished by default

Postal route published successfully

{% hint style="success" %} Your postal route is now live. {% endhint %} #### 👉 You're not done yet! Add your postal route to a customer account 👈 {% hint style="warning" %} **Your published postal route can not be used until it's been assigned to a frontend customer account.** {% endhint %} {% hint style="info" %} **Add your postal route to a customer account** Click customers from the backend top navigation, select customer accounts. {% endhint %}

Customer accounts menu

{% hint style="info" %} **Edit customer account** The platform ships with a default customer account named Acme Co. Click the name highlighted in blue to edit the account settings. {% endhint %}

Click customer account name to edit

{% hint style="info" %} **Use the dropdown menu** Select your newly created postal route from the Postal Routes dropdown menu. {% endhint %}

Choose a postal route to add to this customer account

Postal route has been added successfully

{% hint style="success" %} You're done! Don't forget to save. {% endhint %} {% hint style="info" %} **You may come back and add additional postal routes to this customer account later.** {% endhint %}

Save your changes before exiting

{% hint style="info" %} **Next Steps** Return to the [getting ready to send page](https://docs.emaildelivery.com/docs/introduction/getting-ready-to-send) and follow the instructions to start sending from the email marketing frontend. {% endhint %} {% content-ref url="getting-ready-to-send" %} [getting-ready-to-send](https://docs.emaildelivery.com/docs/introduction/getting-ready-to-send) {% endcontent-ref %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.emaildelivery.com/docs/introduction/postal-routes.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.