# Sending Domain and PTR must match

{% hint style="info" %}
Make sure you read [PTR Records and Reverse DNS](/docs/what-you-need-to-know-before-you-install-velocity-mta/ptr-records-and-reverse-dns.md) before this page.&#x20;
{% endhint %}

Always use subdomains in your MTA configuration.&#x20;

If your domain is bobshotdogs.com, and your IP address is 1.2.3.4, create a DNS A record called velocity.bobshotdogs.com pointing to 1.2.3.4.&#x20;

Next, open a support ticket with the owner of your IP addresses, usually your VPS hosting provider, and ask for a PTR record to be created for IP address 1.2.3.4 with hostname velocity.bobshotdogs.com.&#x20;

When you add your Velocity MTA server in the UI, make sure you specify the correct DNS records you just created.&#x20;

The Header Domain A record and PTR record for the IP set by the hosting provider must match.&#x20;

<figure><img src="/files/SWnobY0qa14FMxnAzfkY" alt=""><figcaption></figcaption></figure>


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