Complaint Feedback Loops
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Complaint feedback loops require a working incoming email MX configuration.
Gmail doesn't reveal email addresses as part of its feedback loop program. All Gmail reporting available is only offered through Gmail Postmaster Tools.
For this example, we'll walk through filling out the Yahoo complaint feedback loop application.
First, you'll see the following page:
Clicking Enroll Now will take you to the complaint feedback loop form:
Soon you'll start receiving feedback loop emails that will be automatically processed by your platform. The complaining email will be unsubscribed and complaint metrics will be updated and shown in broadcasts, funnels, and backend reporting.
Original copies of the raw CFL email will always be stored in the /velvet/mail/new directory on your Velocity MTA server.