# Create a Postal Route

Once you've created a method of delivering email such as SMTP Relay, API, or a Velocity MTA delivery policy, you'll need to add a postal route before it can be assigned to a frontend customer account and used by the email marketing frontend.&#x20;

{% hint style="info" %}
Click Customers from the top navigation, select Postal Routes, and click Create \
Postal Route.
{% endhint %}

<div align="left"><figure><img src="https://2024949584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHNgw7cfnOYHQr0B6GDXr%2Fuploads%2FdYFu4u9onI7WgusCufsi%2FScreenshot%202023-06-03%20at%207.49.40%20PM.png?alt=media&#x26;token=08b2d0df-c1a5-4471-93c5-10f535899348" alt="" width="375"><figcaption><p>Postal routes menu</p></figcaption></figure></div>

<figure><img src="https://2024949584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHNgw7cfnOYHQr0B6GDXr%2Fuploads%2Foigp0RgnTUUSPsmi3qJM%2FScreenshot%202023-06-03%20at%207.51.08%20PM.png?alt=media&#x26;token=954e02f7-2dad-4987-b4c2-555e9faa7430" alt=""><figcaption><p>Create postal route</p></figcaption></figure>

{% hint style="info" %}
**Name**

Give your postal route a name. This name will be selectable in the frontend customer account on the email marketing platform whenever you send a message.
{% endhint %}

<div align="left"><figure><img src="https://2024949584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHNgw7cfnOYHQr0B6GDXr%2Fuploads%2FjfQgGnbiJNy1R5HMVKN9%2FScreenshot%202024-01-12%20at%2012.46.00%E2%80%AFAM.png?alt=media&#x26;token=05e9d619-899d-40a7-98c3-f431cd6cf8c7" alt="" width="563"><figcaption><p>Postal route name</p></figcaption></figure></div>

{% hint style="info" %}
**Select your Relay, API, or MTA Policy**

New postal routes have "Drop All Mail" selected by default for safety. Choose the SMTP Relay, API, or Velocity MTA policy you want your email delivered through in the dropdown menu.
{% endhint %}

<div align="left"><figure><img src="https://2024949584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHNgw7cfnOYHQr0B6GDXr%2Fuploads%2F6zUBE9O5CCT2eR7SAU8x%2FScreenshot%202024-01-12%20at%2012.48.51%E2%80%AFAM.png?alt=media&#x26;token=76c725dc-6338-4186-8742-8d9164aaecff" alt=""><figcaption><p>Choose an email delivery method</p></figcaption></figure></div>

{% hint style="warning" %}
Remember to save your configuration before exiting.
{% endhint %}

<figure><img src="https://2024949584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHNgw7cfnOYHQr0B6GDXr%2Fuploads%2FLtWkRBZzQff0FbXk1Gj2%2FScreenshot%202023-06-03%20at%207.53.20%20PM.png?alt=media&#x26;token=4cd6c4ac-c7a6-434a-9788-93ee50b76c6d" alt=""><figcaption><p>Save your settings</p></figcaption></figure>

{% hint style="info" %}
**Hit Publish**

Changes to postal routes are unpublished by default for safety. Select **publish** from the Actions button on your newly created postal route to make it official.
{% endhint %}

<figure><img src="https://2024949584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHNgw7cfnOYHQr0B6GDXr%2Fuploads%2Fsrz2oD6TTLEvEd7uX7OV%2FScreenshot%202024-01-12%20at%2012.51.01%E2%80%AFAM.png?alt=media&#x26;token=14a42455-56cc-4497-8dd7-a269a22848d2" alt=""><figcaption><p>Newly created and modified postal routes are unpublished by default</p></figcaption></figure>

<figure><img src="https://2024949584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHNgw7cfnOYHQr0B6GDXr%2Fuploads%2FtE3Nq7EeJhrZFzyKwJ1H%2FScreenshot%202024-01-12%20at%2012.51.58%E2%80%AFAM.png?alt=media&#x26;token=c43c052c-d4e8-49eb-b37d-befec94529a8" alt=""><figcaption><p>Postal route published successfully</p></figcaption></figure>

{% hint style="success" %}
Your postal route is now live.
{% endhint %}

#### 👉     You're not done yet! Add your postal route to a customer account    👈

{% hint style="warning" %}
**Your published postal route can not be used until it's been assigned to a frontend customer account.**
{% endhint %}

{% hint style="info" %}
**Add your postal route to a customer account**

Click customers from the backend top navigation, select customer accounts.&#x20;
{% endhint %}

<div align="left"><figure><img src="https://2024949584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHNgw7cfnOYHQr0B6GDXr%2Fuploads%2FezVGLAu0sMWBmMOFoWtD%2FScreenshot%202023-06-03%20at%207.55.13%20PM.png?alt=media&#x26;token=d51b0c5e-db01-4bad-8da5-49af4a6812aa" alt="" width="375"><figcaption><p>Customer accounts menu</p></figcaption></figure></div>

{% hint style="info" %}
**Edit customer account**

The platform ships with a default customer account named Acme Co. Click the name highlighted in blue to edit the account settings.
{% endhint %}

<div align="left"><figure><img src="https://2024949584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHNgw7cfnOYHQr0B6GDXr%2Fuploads%2FaBaJZEk3UbG7liyXgf3M%2FScreenshot%202023-06-03%20at%2010.02.51%20PM.png?alt=media&#x26;token=97b18dd5-a0e1-4eee-9db5-7c5ba282bf23" alt="" width="326"><figcaption><p>Click customer account name to edit</p></figcaption></figure></div>

{% hint style="info" %}
**Use the dropdown menu**

Select your newly created postal route from the Postal Routes dropdown menu.
{% endhint %}

<div align="left"><figure><img src="https://2024949584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHNgw7cfnOYHQr0B6GDXr%2Fuploads%2Fma8BPF3Xywbx6BDKKaM1%2FScreenshot%202024-01-12%20at%2012.53.07%E2%80%AFAM.png?alt=media&#x26;token=b5f8bafe-0939-462c-93f9-030d3bd3b8d6" alt=""><figcaption><p>Choose a postal route to add to this customer account</p></figcaption></figure></div>

<figure><img src="https://2024949584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHNgw7cfnOYHQr0B6GDXr%2Fuploads%2FNvdSlXVqRQELXhIlHvUZ%2FScreenshot%202024-01-12%20at%2012.53.21%E2%80%AFAM.png?alt=media&#x26;token=d9b8b716-7636-48dd-8053-b815d9fc0c53" alt=""><figcaption><p>Postal route has been added successfully</p></figcaption></figure>

{% hint style="success" %}
You're done! Don't forget to save.&#x20;
{% endhint %}

{% hint style="info" %}
**You may come back and add additional postal routes to this customer account later.**&#x20;
{% endhint %}

<figure><img src="https://2024949584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHNgw7cfnOYHQr0B6GDXr%2Fuploads%2FYyaA9ze0UCgrTNn5o7L3%2FScreenshot%202023-06-03%20at%208.08.04%20PM.png?alt=media&#x26;token=e62d85c3-f7f0-49ef-9c58-14ba5da43d02" alt=""><figcaption><p>Save your changes before exiting</p></figcaption></figure>
