📬Sending your first test message

Login as a customer via impersonation

The fastest way to access the frontend email marketing platform to send a test message is by using the impersonate a customer account feature.

You can use the default customer account that comes with every installation, called Acme Co, for the purpose of this exercise.

Click Customers from the backend site navigation and select Customer Accounts, check the box next to the customer you want to impersonate, click the Actions button, and then choose Login as Customer.

Email marketing platform frontend

This will open a new tab to the frontend email marketing platform, you'll start out in the broadcast draft's folder. Click Create Broadcast to send our first message.

Make sure the Sender Email Address matches the domain with the TXT records you created for authentication in your DNS.

The domain and/or subdomain must match exactly or your messages may be rejected for authentication failures, or worse, fail authentication silently while still being delivered.

The Sender Email Address is the Return-Path email address.

For this example, choose WYSIWYG as your editor.

Click the Send Test Email button.

Use caution when sending test messages to Yahoo, Verizon, and AOL addresses.

Yahoo and AOL addresses may be subject to long delays before a message is successfully delivered due to the gray listing tactics employed by their mail system.

View the Test Log to verify your message went through ok and you didn't get an error message back like this:

The Test Log is only a convenience, it's also vital you go directly to the source and monitor velocity.log.

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